Help Center

Everything you need to know about NucleusCX IVR Builder

Welcome to NucleusCX IVR Builder
Learn the basics of creating interactive voice response flows

Quick Start Guide

1. Sign In

Log in to your NucleusCX account

2. Create Your First Flow

Click "Create New Flow" from the dashboard

3. Add Nodes

Drag and drop nodes from the sidebar

4. Connect Nodes

Draw connections between nodes

5. Test Your Flow

Use the test feature to validate your flow

Key Concepts

Flows

Complete IVR call flows that handle caller interactions

Nodes

Individual steps in your flow (messages, menus, actions)

Connections

Links between nodes that define call flow logic

Video Tutorials
Watch these videos to get started quickly

Creating Your First Flow

Learn the basics of flow creation

Advanced Node Configuration

Master complex flow logic